Refund and Return Policy
Refund Policy
-----
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Cancellation Policy
We try our best to accommodate your request with our ZERO CHARGE cancellation policy, so you get the full refund. The below chart explains the cancellation timelines and the respective charges (if any)
| Time from day of Order | Charge (Percentage of Total Sales Price) |
| Day 1 - Day 3 | ZERO CHARGE Cancellation |
| Day 3 - Day 15 | 20% |
| Day 16 - Day 20 | 25% |
| After 20 Days | After 20 days Cancellation period has expired. The product can only be returned after delivery. Please follow our Return Policy. |
Orders which are REFUSED AT DELIVERY will incur 10% processing fees + 20% Return shipping fees + 30% Restocking fees.
** Special Orders are orders that are customized in terms of color, leather, chaise/lounge direction, tufted buttons, layout (addition or removal of section), bed function, etc. Clearance and Promotional orders are orders that are on clearance or have promotional coupons applied to it. Special orders and Clearance & Promotional orders can’t be cancelled and if an exception is made then 60% restocking fees will be applied.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at abelledecor343@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at abelledecor343@gmail.com and send your item to: 18707 EGRET BAY BLVD Houston Texas US 77058.
Shipping you item back to Us
To return your product, you should mail your product to: 3707 Whitlam Ct, Pearland, TX 77584
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. see Refund Policy
-----